Privacy policy. What we collect, and why.

This page sets out plainly what data the website of Makka Digital Printers (makkaco.com) collects about you, what we use it for, and how you can control it.

Who we are

Makka Digital Printers is an Egyptian company specialised in Ricoh digital presses: selling them, servicing them, and supplying their spare parts and toner, since 1993.

12 Al-Sherka Al-Alameya St., off Mariouteya, Faisal, Giza, Egypt.
WhatsApp and phone: +20 100 963 6875 · Email: info@makkaco.com

The data we collect

Data you give us yourself

• When you contact us by WhatsApp, phone or email: your name, your number and the content of your message. The conversation takes place on WhatsApp or in your mailbox, not on the website.
• When you use the feasibility study or any form on the site: the data you type into the form, such as expected volume, type of print work, and contact details if you enter them.

Data collected automatically

• Technical data about the visit: device and browser type, pages opened, length of visit, the source you came from, and an approximate IP address.
• Clicks on contact buttons (WhatsApp, call, email), so we know which pages help customers.

The site has no customer accounts and no online payment, so we do not collect passwords or card data.

What we use the data for

• Answering your enquiry and preparing a quotation, a service request or a parts request.
• Improving the site’s content and speed, and learning which pages are most useful.
• Measuring the results of our advertising and showing relevant ads to site visitors.
• Protecting the site from intrusion and misuse.

We do not sell your data or rent it to anyone.

Cookies and measurement tools

The site uses cookies and third-party tools for measurement and advertising:

• Google Analytics and Google Tag Manager: visit statistics.
• Google Ads: measuring ad results and remarketing.
• Meta (Facebook and Instagram) Pixel and TikTok Pixel: measuring ad results on those platforms.
• Microsoft Clarity: anonymous recording of how pages are used (mouse movement and scrolling), so we can improve the design.

These companies may process data on their servers outside Egypt under their own policies. You can turn cookies off in your browser settings, and control personalised ads from your account settings at Google, Meta and TikTok. The site keeps working normally if you do.

Content embedded from other sites

Some pages contain videos or maps from Facebook, YouTube and Google Maps. That content behaves as if you had visited the original site, and may collect data about you under that site’s policy.

How long we keep data

• Customer conversations and enquiries: for as long as we deal with you, and afterwards for the period required by law or for following up warranty and service.
• Statistics: according to each tool’s retention period (usually up to 14 months in Google Analytics).
• The site’s security logs: for a limited period needed to detect intrusion attempts.

Your rights

Under Egypt’s Personal Data Protection Law No. 151 of 2020, you have the right to ask what data we hold about you, to have it corrected or erased, or to stop its use in marketing. Send your request to info@makkaco.com or by WhatsApp to +20 100 963 6875 and we will reply as soon as we can.

Data protection

The site runs over an encrypted connection (HTTPS), is protected by a firewall and two-step verification for administrator accounts, and is updated continuously. Even so, no system on the internet is 100% secure, so if you notice anything suspicious, tell us at once.

Changes to this policy

We may update this page if the way the site works, or the tools we use, change. The date of the last update is at the top of the page.